We question, continually in Inquiry mode, constantly inquisitive – our references are hence well-deserved. Once detached, our trainees/customers are very well on their own, because they have imbibed a part of us.
- Assertiveness Skills
- Effective Thinking Strategies
- Negotiating Skills
- Consulting Skills
Mere managers do not go far in their careers unless they can graduate to become leaders. They need a toolbox of readily usable skills that will cut through the jungle of theories and concepts on Leadership.
- Power Base Selling
- Large Account Management Programme
- Consultative Team Selling Programme
- Professional Selling Skills
- Sales Management Workshop
- Service Excellence Workshop
- Internal Customers
- Winning Large Deals
- Marketing & Positioning
Just as scouts in a war provide nuanced information for effective positioning in battles, the sales professionals are increasingly being asked to feed insightful market information back into the management ranks. Customer facing professionals need to rejuvenate themselves periodically in our Sales Schools. This will ensure that they to continue to have terrific dexterity to do both: talking to the customer about us and telling us all that is happening in the market.
- Service Excellence
- Understanding Service Quality
- Improving Service Processes
- Customer Relationship Management — A Systems Perspective
- Service — The BIG Revenue Opportunity
While sales transactions are aplenty, they could all come to naught if a few strategic/large deals are not clinched during every sales quarter. Winning large deals need far more thinking than doing. Strategically winning large deals will lead to long term profitable account relationships.
- Developing IT Strategies
- Building the Learning Organization
- Managing Change
- Creative Problem Solving
- Managerial Skills Workshop
- Leadership Workshops
- Teams in Action
- Knowledge Management
- Business Process Reengineering
- Retaining Valued Employees
Making market-driven Technology Products is all about following an on-going process that balances the market requirements with product features, and unambiguously articulates the business value for the customer.
User orientation, Ethnography and Ergonomics have become more important than ever in making products. Design Thinking is a Market Requirement, way more important than a mere product feature.
i.e.consults brings to you an exciting new offering with LEGO® SERIOUS PLAYTM to help you fast-track to real issues and transform the decision-making process.
LEGO SERIOUS PLAYTM is an innovative, experiential process designed to enhance innovation and business performance. Research shows that this kind of hands-on, minds-on learning produces a deeper, more meaningful understanding of the world and its possibilities, LEGO SERIOUS PLAYTM deepens the reflection process and supports an effective dialogue — for everyone in the organization.