Ramesh Speaks – ieconsults

We have been there, done that and can be trusted to judge, perceive or tell it like it is. Our experience is a rich tapestry of tales, fables and anecdotes.

Sales & Marketing	Customer Service	Leadership	Managerial Effectiveness	Strategy Making	Best Practices
Managing Large Accounts	Service Excellence – steps and gaps	Servant Leadership	Team Learning in Organizations	Thinking Strategy	Management of Self
Sales Mgmt– Components and Rules	Customer centric Product definition	Organization – Organism or Machinery?	First Time managers – Time tested advice	Strategic Intent	Management of Team
Marketing Myths	Listening to the Voice of the Customer (VoC)	Leadership – Art, Science, Magic or Myth?	Strategic Influence at the workplace	Strategy Making for Business Units	Problem Solving – Look within and without
Roles and Goals of Sales Professionals	Co-creating services with customers	Human Sciences in Management	Manager as a Coach	Cross-functional buy-in for strategies	Technology and business – is there a connect?
Best Practices in Sales & Marketing	Metrics for customer satisfaction	Corporations as Social Units	Creativity in Business	The Art of Execution	Technical to Market connect
Strategic Selling	Mass Customization in Customer Service	Irrationality in Decision Making	Decision Making – Process & Quality	Balancing Strategy and Tactics	Market driven Technology products
Creating Superior Perceived Value (SPV) in your Markets	The User-Buyer Continuum	Being a Leader	Employee Engagement	Building Strategies for highly competitive markets	Product Management for Services companies
Should Marketing replace selling?	Business Planning for Customer Service	Visioning & Setting the Direction	Doing as a Manager Does	Building a Market Strategy	The Art of Asking Questions
The four happenings in the history of Sales	Service Professional – Roles & Goals	Building a Shared Vision	Managing superstars in your team	Strategy and Organization structure	Goal setting and Performance Management